Faq
Q: Do I need to make a booking?
If there are openings available, then it is possible to jump by simply showing up at our office on the day. Customers with bookings will be given priority however, so it is possible that you might be subject to a long wait. Weekends, national holidays and holiday periods such as summer holidays can fill up quickly so booking well in advance is strongly recommended. At all times however, making a booking is recommended to avoid disappointment.
Q: How early should I arrive before my booking time?
Time on-site varies depending on the number of people in your group and on how busy we are that day. As a general guideline however, on a moderately busy day, a group of 2 can expect to take 60-90 minutes; a group of 6, 90-120 minutes.
Q: How long should I expect to be on-site?
Time on-site varies depending on the number of people in your group and on how busy we are that day. As a general guideline however, on a moderately busy day, a group of 2 can expect to take one hour; a group of 6, one hour and a half; and a group of 12, two hours.
Q: What happens if I am late for my booking?
At any given time, those customers with current bookings will be given priority, so customers who arrive late will have to wait for the next available opening to complete their jump. If you are going to be late for a booking, please contact us at info@gobungysrilanka.com as soon as possible.
Q: What are your cancellation policies?
Cancellations, in full or in part, that occur on the day prior to the booking will incur a cancellation fee of 50% of the price of the cancelled jumps. Cancellations on the day of the booking will incur a fee of 100%. Cancellations of combination tours that involve activities with other adventure companies may also incur further fees depending on those company’s policies.
Q: What is the general process?
You will first arrive at reception and work your way through the check-in process which includes payment, insurance & liability procedures and weigh-in. You will then receive a jump ticket which you bring out to the platform. Upon checking in at the platform, you will be fitted with a harness and made ready to jump. After your jump you will be reeled back up to the platform. Finally, you will return to reception to pick-up any checked articles and your Certificate of Courage.
Q: How do I get to Go Bungy Srilanka?
Address: Colombo Lotus Tower, AC6, Colombo
Go Bungy Sri Lanka reception is located on the 1st floor of the Colombo Lotus Tower.
Q: Is parking available?
Yes, there is parking available at the Colombo Lotus Tower. The parking fee is 500 Sri Lankan rupees (about US$3) for cars and 250 Sri Lankan rupees (about US$1.50) for motorcycles. Please contact the tower directly for more information as prices and availability may change without notice.
Q: Do you still operate if it is raining?
Bungy jumping goes ahead even in the event of rain. Please remember to bring an umbrella and possibly a change of clothes if the forecast calls for rain. The only case in which operations would be suspended would be if a typhoon, violent storm or an emergency caused the river to rise to a level that made it dangerous to attempt to disembark jumpers in the raft below. In that case, we will contact customers directly at the earliest possible opportunity.
Q: Are there any clothing restrictions?
You will end up hanging up-side down momentarily, so women are advised not to wear skirts. Otherwise, loose, comfortable clothing that is appropriate for light activity is recommended. Please note that at some locations you will be fitted with an ankle harness, it is important that we be able to have easy access to your calves & ankles therefore slim-legged pants should not be worn.
Q: What about footwear?
Depending on the location we will be fitting you with an ankle harness, so please do not wear high-cut shoes or boots; your ankles and calves must be easily accessible. no high-heels please. Low-cut shoes are the best option.
Q: Can I jump wearing glasses or contact lenses?
Jumpers must remove their glasses before they jump. Jumping while wearing contact lenses is fine, however they have been known to fall out so, if you are concerned about losing them, please remove them before jumping.
Q: I suffer from certain medical conditions; is it OK to bungy jump?
If you suffer from or are taking medication for any of the conditions listed below, please inform our of the condition from contact form in advance:
Heart Conditions, history of heart attack
Epilepsy,
High Blood Pressure,
Diabetes,
Asthma,
Mental illness
Neurological Disorders,
Recent or Recurring Dislocations,
Recent Eye Surgery,
Prosthetic limbs
Recent surgery,
Bone Disorders,
Low bone density, weak bone, fragility and/or Osteoporosis,
Hernia
Visual and hearing impairment
Pregnant women will not be allowed to bungy jump.
If you have any other general concerns or concerns regarding recent injuries, please do not hesitate to ask our staff. As a general rule though, if you are active at the moment and can partake in sporting activities (such as jogging, skiing or extreme sports), then bungy jumping should be fine.
*16-18 year old jumpers require a LETTER OF CONSENT FOR WAIVER LIABILITY to be signed by their parent/guardian
* Please note that you may not be able to participate at the discretion of the Jumpmaster.
* There are staff members who have received first aid training at the site.
Q: During the jump, does your body experience a shock or a jolt of any kind?
The cord reaches full extension very smoothly and so your body will experience no sudden jolt at the bottom of the jump. You will, of course, gradually feel the tightening of the harness around your ankles as you reach full extension, but otherwise there rebound is very smooth and fluid.
Q: Is it possible to take video that will be used in wedding parties or other occasions?
Absolutely. The cameraman will not be allowed onto the platform, but there are positions on the observation deck where the jumper can be filmed & interviewed.
Q: Is it alright to hold a camera or an object in your hand when you jump?
A waiver must be signed before cameras and other handheld devices can be used. Cameras must be equipped with a hand or wrist strap of some kind and all objects, both cameras and others, must be secured using a heavy masking or duct tape (Customers are required to provide their own tape). Specifically manufactured helmet cams are also permissible.
Other objects must be light-weight and not have any sharp points or edges. Our customers’ safety is our number one concern and ultimately, the jump master reserves the right to disallow any object from being used during a jump. We thank you for your understanding.



